Looking for a video support platform that can take your customer service to the next level? Discover what sets SnapCall apart and why leading brands choose us.
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Video support is one of the hottest trends in customer service, and for good reason. By enabling face-to-face communication and real-time collaboration, video support can help companies resolve issues faster, improve customer satisfaction, and reduce costs.
But with so many video support platforms on the market, how do you know which one is right for your business? At SnapCall, we believe our platform stands out from the crowd in several key ways.
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One of the things that truly sets SnapCall apart is our proprietary AI technology. Our platform uses machine learning algorithms to automatically analyze video calls in real-time and provide agents with smart recommendations and insights.
For example, our AI can:
This AI-powered assistance helps agents work more efficiently and effectively, while also ensuring a consistent, high-quality customer experience.
We know that your support team doesn't work in a vacuum. That's why SnapCall is designed to integrate seamlessly with your existing tools and workflows.
Our platform has out-of-the-box integrations with popular CRM, helpdesk, and contact center platforms like:
We also offer open APIs and a robust developer portal, so you can customize SnapCall to fit your unique needs and branding.
When it comes to video support, security and reliability are non-negotiable. That's why SnapCall is built on an enterprise-grade infrastructure with multiple layers of security and redundancy. SnapCall is GDPR compliant, ensuring the protection of sensitive customer data. SnapCall encrypts not only your stored data, but also the flow of data that might be transferred between any third-party system (for example Zendesk) and ours.
We also uses TLS 1.2 and AES 256 encryption methods to keep your data safe while in transit or when stored in our servers.
We also offer advanced security features like two-factor authentication, role-based access control, and data residency options to meet even the strictest compliance requirements.
Of course, the true measure of any video support platform is the results it delivers for customers. And on that front, SnapCall has a proven track record of success.
Here are a few examples:
But don't just take our word for it. Here's what some of our customers have to say:
“The technology is incredibly accurate and the transcripts are always spot-on. It's really revolutionized the way we provide customer support.”
Ready to see how SnapCall can transform your customer support? Book a demo today and experience the difference for yourself.
Our platform is easy to set up and use, with flexible pricing options to fit your budget and volume. And our dedicated customer success team is here to ensure you get the most value from SnapCall at every stage.
So why settle for just another video support platform? Choose SnapCall and get a true partner in your success. Your customers (and your bottom line) will thank you.
SnapCall is revolutionizing the way businesses interact with their customers. Our suite of products offer a seamless and personalized customer experience. With SnapCall Assist, customers and support teams can easily share photo and videos to explain problems and provide solutions. SnapCall Booking allows for scheduling calls with clients and experts without the need for external conference services. And SnapCall Instant offers audio and video calls with integrated CRM platforms for easy access to customer information.