Pricing
Three straightforward plans with everything you need to deliver faster support.
Features
Light
Core
SCALE
Features
Light
Core
SCALE
Capture
Capture
Capture
Ticket Attachment Features
Ticket Attachment Features
Ticket Attachment Features
PDF Attachment Process
PDF Attachment Process
Image Attachment Process
Image Attachment Process
Video Attachment Process
Video Attachment Process
Multi Attachment Process
Multi Attachment Process
Clip Features*
Clip Features*
Clip Features*
PDF Upload
PDF Upload
Image Upload
Image Upload
Video Recording Upload
Video Recording Upload
Audio Recording Upload
Audio Recording Upload
Screen Recording Upload
Screen Recording Upload
PDF Capture
PDF Capture
Photo Capture
Photo Capture
Video Recording
Video Recording
Video Recording
Audio Recording
Audio Recording
Audio Recording
Screen Recording
Screen Recording
Screen Recording
Multi-Step Process
Multi-Step Process
Multi-Step Process
Call Features
Call Features
Call Features
Audio Call
Audio Call
Audio Call
Video Call
Video Call
Video Call
Screen Sharing
Screen Sharing
Screen Sharing
Smart guidance for micro & camera
Smart guidance for micro & camera
Smart guidance for micro & camera
Capture snapshot
Capture snapshot
Capture snapshot
Laser pointer
Laser pointer
Laser pointer
Automatic audio call recording
Automatic audio call recording
Automatic audio call recording
Manual video call recording
Manual video call recording
Analyze
Analyze
Analyze
Manual video call recording
Manual video call recording
Audio Recording
Audio Recording
Screen Recording
Screen Recording
Video Recording
Video Recording
Photo Capture
Photo Capture
Visual AI Skills
Visual AI Skills
Visual AI Skills
Skills Limitation/Ticket
5
10
20
Skills Limitation/Ticket
$0.75
$0.75
20
Skills Limitation/Ticket
5
10
20
Triage
Beta
Beta
Beta
Triage
$0.75
$0.75
Beta
Triage
Beta
Beta
Beta
Transcript
Transcript
Transcript
Summary
Summary
Summary
Content Recognition
Content Recognition
Content Recognition
AI Content Detection
Beta
Beta
Beta
AI Content Detection
$0.75
$0.75
Beta
AI Content Detection
Beta
Beta
Beta
Data Extract
Data Extract
Data Extract
Custom Skills
Custom Skills
Custom Skills
KYC
KYC
KYC
Report
Beta
Beta
Beta
Report
$0.75
$0.75
Beta
Report
Beta
Beta
Beta
Default LLM
Default LLM
Default LLM
Article recommendation
Article recommendation
Article recommendation
Article recommendation
Bring your own LLM
Option
Bring your own LLM
Option
Bring your own LLM
Option
Act
Act
Act
System Integration
System Integration
System Integration
Auto-tag Tickets
Auto-tag Tickets
Auto-tag Tickets
Fill Custom Fields Automatically
Fill Custom Fields Automatically
Fill Custom Fields Automatically
Trigger Macros & Workflows
Trigger Macros & Workflows
Trigger Macros & Workflows
List Media Missing/Not Processable
List Media Missing/Not Processable
List Media Missing/Not Processable
Explanation/Recommendation
Explanation/Recommendation
Explanation/Recommendation
Create Clearer Evidence in the tickets
Create Clearer Evidence in the tickets
Create Clearer Evidence in the tickets
Connect With System Integration AI
Connect With System Integration AI
Connect With System Integration AI
*Unused media credits do not roll over and cannot be forwarded to future months.
**You must choose between AI or non-AI packages - combining both is not possible
*Unused media credits do not roll over and cannot be forwarded to future months.
**You must choose between AI or non-AI packages - combining both is not possible
*Unused media credits do not roll over and cannot be forwarded to future months.
**You must choose between AI or non-AI packages - combining both is not possible
Features
$499
/mo
$999
/mo
$1,999
/mo
Features
$499
/mo
$999
/mo
$1,999
/mo
Visual AI Agent
Visual AI Agent
Visual AI Agent
Orchestrate
Orchestrate
Orchestrate
Capture
Capture
Capture
Analyze
Analyze
Analyze
Act
Act
Act
Others
Others
Others
Integrations
Integrations
Integrations
Intercom
Intercom
Intercom
Kustomer
Kustomer
Kustomer
Salesforce
Salesforce
Salesforce
ServiceNow
ServiceNow
ServiceNow
Zapier
Zapier
Zapier
Zendesk
Zendesk
Zendesk
Custom CRM
Option
Custom CRM
Custom CRM
Option
Storage
Storage
Storage
Storage limit
2Go
4Go
Custom
Storage limit
2Go
4Go
Custom
Storage limit
2Go
4Go
Custom
Media Retention
6 months
12 months
Custom
Media Retention
Media Retention
6 months
12 months
Custom
API/Webhooks
API/Webhooks
API/Webhooks
API Access
API Access
API Access
Library Features
Library Features
Library Features
Service & Support
Service & Support
Service & Support
Support
Support
Support
Chat support
Chat support
Chat support
Priority support
Priority support
Priority support
24/7 real-time Slack Connect
24/7 real-time Slack Connect
24/7 real-time Slack Connect
Customer Success & Onboarding
Customer Success & Onboarding
Customer Success & Onboarding
Dedicated Onboarding
Dedicated Onboarding
Dedicated Onboarding
Dedicated customer success manager
Dedicated customer success manager
Dedicated customer success manager
Governance & Security
Governance & Security
Governance & Security
Security
Security
Security
SAML SSO
SAML SSO
SAML SSO
Soc2 Type 2 Reports
Soc2 Type 2 Reports
Soc2 Type 2 Reports
BAA for HIPAA
BAA for HIPAA
BAA for HIPAA
Contract
Contract
Contract
MSA
Standard
Standard
Custom
MSA
50/ month
100/ month
Custom
MSA
Standard
Standard
Custom
DPA
Standard
Standard
Custom
DPA
50/ month
100/ month
Custom
DPA
Standard
Standard
Custom
FAQ's
What is SnapCall clips?
What is SnapCall calls?
How does SnapCall integrate with our knowledge base?
Can we use SnapCall on multiple devices?
"I believe visual AI is becoming essential to support. Customers already share photos, PDFs, and videos, but this content is mostly ignored by automation. SnapCall turns these visuals into structured insights and integrates directly into CRMs, making visual context usable by AI and support teams. The result is faster resolutions, higher automation, and a clear competitive and revenue advantage for businesses."
Arnaud Pigueller
CEO & Co-Founder
FAQ's
What is SnapCall clips?
What is SnapCall clips?
What is SnapCall calls?
What is SnapCall calls?
How does SnapCall integrate with our knowledge base?
How does SnapCall integrate with our knowledge base?
Can we use SnapCall on multiple devices?
Can we use SnapCall on multiple devices?
"I believe visual AI is becoming essential to support. Customers already share photos, PDFs, and videos, but this content is mostly ignored by automation. SnapCall turns these visuals into structured insights and integrates directly into CRMs, making visual context usable by AI and support teams. The result is faster resolutions, higher automation, and a clear competitive and revenue advantage for businesses."
Arnaud Pigueller
CEO & Co-Founder
FAQ's
What is SnapCall clips?
What is SnapCall clips?
What is SnapCall calls?
What is SnapCall calls?
How does SnapCall integrate with our knowledge base?
How does SnapCall integrate with our knowledge base?
Can we use SnapCall on multiple devices?
Can we use SnapCall on multiple devices?
"I believe visual AI is becoming essential to support. Customers already share photos, PDFs, and videos, but this content is mostly ignored by automation. SnapCall turns these visuals into structured insights and integrates directly into CRMs, making visual context usable by AI and support teams. The result is faster resolutions, higher automation, and a clear competitive and revenue advantage for businesses."
Arnaud Pigueller
CEO & Co-Founder