Insurance

Close Auto Claims Faster with Video Evidence

Help your support team process car damage claims faster. Turn complicated paperwork into simple video evidence that closes cases in minutes No apps to download, no forms to fill - just point, record, and resolve.
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See how companies use SnapCall.
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Video Evidence That Drives Results

Real results from insurance companies using SnapCall

-46%

Process insurance claims faster

-35%

Reduce on-site assessments

+68%

Improve customer satisfaction with single-touch resolution
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The Hidden Costs
of Traditional Auto Claims

Costly Field Adjusters Send fewer adjusters into the field. Let customers capture verified video evidence right at the accident scene.
Slow Claims Resolution Stop the endless email chains requesting more photos. Get complete visual evidence in one submission.
Fraud Vulnerability Basic photo submissions leave you exposed. Our GPS-verified video evidence protects against fraudulent claims.
Manual Documentation Free your team from typing detailed damage reports. Let AI analyze videos and generate comprehensive assessments.
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How it works?

Modern claims processing that works for everyone

Four steps to faster, more accurate claims resolution

BENEFITS FOR DELIVERY TEAMS

Empower Your Auto Claims Operation

Future-proof your claims process while cutting costs
Make Faster, More Accurate Decisions Get complete visual evidence with GPS verification and AI analysis
Reduce Operational Costs Process more claims without increasing headcount
Improve Customer Experience Provide a modern claims process that feels as simple as taking a video on their phone
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Ready to Transform Your Auto Claims Process?

Join leading insurers who've modernized their operations
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“We're thrilled with the level of customer satisfaction we've been able to achieve with SnapCall Clip”

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SnapCall has helped Glovo elevate their customer support to new heights, resulting in improved customer satisfaction.
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See SnapCall in action.

Discover how our innovative video and photo recording feature is being used across various platforms to enhance customer support and problem resolution.

Chat support.

Share a seamlessly integrated SnapCall invitation within your chat.

Email support.

Easily share a unique link for video recording, associated with your support ticket, in every email exchange.

SMS support.

Effortlessly allow your customers to capture a photo or record a video of their issue through a simple SMS link.

Embedded form.

Even without an established support process, easily utilize our pre-made form templates.
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Works Where You Work

Seamlessly integrate SnapCall into your existing workflow
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Zendesk integration

Effortlessly integrate SnapCall with your Zendesk platform for enhanced problem resolution.
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Slack integration

Simplify team communication and problem resolution with Slack and SnapCall integration.
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Intercom integration

Improve communication and problem resolution with Intercom and SnapCall integration.
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Kustomer integration

Elevate the customer experience with SnapCall's seamless integration with Kustomer.
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LiveChat integration

Streamline customer support with LiveChat and SnapCall's video recording feature.
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Zapier integrations

Expand the capabilities of your current tools with SnapCall's Zapier integration.
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FAQs

Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.

What is SnapCall and how does it work?

It is a customer service and support tool that allows users to easily record and share videos, photos, and screen recordings to communicate and document issues more efficiently.

How can SnapCall be integrated into my current customer support process?

It can be integrated into your CRM platform, through email or SMS exchange, or by using our pre-built form templates.

Is SnapCall compatible with other platforms such as Zendesk, LiveChat, and Intercom?

Yes. SnapCall also integrates with Zapier. This means you can easily integrate SnapCall into your existing workflow and start using it right away.

Does SnapCall allow for sharing screenshots to explain technical issues?

Yes, SnapCall includes a screen recording feature that allows customers to easily document and share technical issues with the support team.

Does SnapCall allow for secure sharing of photos and videos?

Yes, SnapCall includes security measures to ensure that any photos and videos shared are protected and only accessible to authorized individuals.

Is SnapCall easy for customers to use?

Yes, you can try us for free for 30 days. If you want, we’ll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.

Still have questions?

Can’t find the answer you’re looking for? Visit our Help Center.
Help Center
  1. This metric measures the Average Handle Time (AHT), which is the total amount of time spent by customer support agents on a support ticket, from the moment it is opened to the moment it is resolved using SnapCall. The 46% reduction in AHT reflects the average decrease observed among SnapCall's clients who have used the tool for at least 3 months.
  2. This metric measures the number of customer support tickets that were resolved using SnapCall. This percentage reflects data collected from SnapCall's clients who have used the tool for at least 3 months.
  3. This metric measures the amount of time it takes for a customer support ticket to be resolved, whether or not an agent takes action. SnapCall's AI-powered features can often resolve issues without the need for an agent's intervention. Therefore, a decrease in this metric suggests that SnapCall is effective in reducing the time it takes for a customer issue to be resolved, leading to a faster and more efficient support experience. This percentage reflects data collected from SnapCall's clients who have used the tool for at least 3 months.