LiveChat

Calling inside the chat conversation.

Super-power your
chatting experience.

The first voice solution enabling your team to call
customers directly inside the chat window.

Unlimited calls for 20$/month/agent.

Install within a minute.

Just one click to install the SnapCall app and enable the chat-to-call escalation feature for your Sales or Customer Support teams.

Choose who gets to call you.

Your team has full control of who and when is provided with the possibility to have a voice interaction. You’d like to help your customer go through a more complicated setup on a call? The customer is asking you to have a live conversation over the phone? You decide when the voice can help you and enhance the experience for the customer.

Launch a call directly inside the chat.

Provide the customer with a digital call button directly inside the chat with just one click. Answer the call within your LiveChat console. All you need is a microphone on your device.

Ace the customer experience and boost your NPS.

SnapCall helps you take customer experience to a completely new level: having a real conversation is effortless, no phone number or any additional equipment is needed, no need to install anything. Calls are completely free for your customers, anywhere in the world.

Improve sales conversion rate

Offer your team to call customers in situations where voice interaction could positively impact the deal or help create a relationship that would motivate the customer to buy again.

SnapCall benefits

Strong connection

Voice helps you build deep, personalized relationships with customers and improve retention rates.

Cost-effectiveness

You pay per agent account only. No additional costs, no restrictions on the number of calls, or call duration.

Complete confidentiality

Neither you nor the customer needs to share a phone number.

You have the control

You get to decide whether the voice interaction can enhance the experience and choose which customers get the possibility to call you.

Your live chat.
Reinforced with voice.