Utilities
Simplify warranty claims and maintenance with visual data and intelligent analysis.
Better support, proven by the numbers.
Solve outages & service issues faster
Customers or field technicians can instantly show meters, electrical panels, leaks, pipelines, or any anomaly. Your teams get immediate clarity and resolve issues much faster, often without needing to send someone onsite.
Reduce truck rolls & costly field interventions
Visually verify installations, wiring, lights, meters, or equipment status before dispatching a technician. You prevent avoidable trips, improve prioritization, and significantly reduce operational costs.
Smarter data for utility operations
AI automatically extracts the key details from every Clip or Call, location, issue type, severity, evidence, and syncs them into your internal systems. Cleaner incident logs, faster handling, and stronger traceability across all workflows.
Better support, proven by the numbers.
See how utilities brands use SnapCall to speed up resolution and elevate customer care.
Let customers show exactly what’s wrong with a product through a quick video. Your agents get instant visual context, resolve issues faster, and cut unnecessary returns.
Add real-time video calls directly inside your support tools to diagnose issues on the spot, walk shoppers through fixes, and deliver premium in-store-level assistance remotely.
AI Capabilities
Smarter support, powered by AI
SnapCall’s AI turns every Clip and Call into clear, structured insights — helping retail teams understand issues faster, clean up tickets automatically, and keep support running smoothly at scale.
Understand every issue instantly
SnapCall’s AI analyzes every Clip and Call to extract product details, issues, and next steps — giving agents immediate clarity.
Summaries without the rewatch
Transcripts and concise summaries highlight the key moments so agents stay focused on action, not review.
Clean, structured data in your CRM
Insights are pushed directly into your CRM, keeping tickets organized and ready to resolve.