Software
Empower your users with fast, visual, and AI-driven assistance.
Better support, proven by the numbers.
Solve issues faster across your app
Users show bugs, UI glitches, error messages or unexpected behaviors instantly. Support and product teams get real context, not long explanations, accelerating diagnosis and fixes.
Reduce escalations & support backlog
Visually confirm bugs, environment issues, or configuration errors. Teams avoid back-and-forth tickets, reduce engineering escalations, and resolve cases on the first attempt.
Smarter data for product & support teams
AI extracts key details from each Clip or Call and syncs them to your ticketing or product tools, making bug reports clearer, prioritization easier, and QA cycles more efficient.
Better support, proven by the numbers.
See how software brands use SnapCall to speed up resolution and elevate customer care.
Let customers show exactly what’s wrong with a product through a quick video. Your agents get instant visual context, resolve issues faster, and cut unnecessary returns.
Add real-time video calls directly inside your support tools to diagnose issues on the spot, walk shoppers through fixes, and deliver premium in-store-level assistance remotely.
AI Capabilities
Smarter support, powered by AI
SnapCall’s AI turns every Clip and Call into clear, structured insights — helping retail teams understand issues faster, clean up tickets automatically, and keep support running smoothly at scale.
Understand every issue instantly
SnapCall’s AI analyzes every Clip and Call to extract product details, issues, and next steps — giving agents immediate clarity.
Summaries without the rewatch
Transcripts and concise summaries highlight the key moments so agents stay focused on action, not review.
Clean, structured data in your CRM
Insights are pushed directly into your CRM, keeping tickets organized and ready to resolve.