Retail
Boost sales, reduce returns, and enhance customer confidence with video-powered support.
Better support, proven by the numbers.
Solve issues faster
Customers show the problem instead of describing it. Agents get instant clarity and close tickets with far fewer exchanges.
Reduce unnecessary returns
Verify damage, guide fixes, and confirm product issues visually. Teams avoid avoidable returns and speed up valid ones.
Smarter data for retail teams
AI extracts key details from every Clip or Call and updates your CRM automatically, keeping tickets clean and actionable.
Better support, proven by the numbers.
See how retail brands use SnapCall to speed up resolution and elevate customer care.
Let customers show exactly what’s wrong with a product through a quick video. Your agents get instant visual context, resolve issues faster, and cut unnecessary returns.
Add real-time video calls directly inside your support tools to diagnose issues on the spot, walk shoppers through fixes, and deliver premium in-store-level assistance remotely.
AI Capabilities
Smarter support, powered by AI
SnapCall’s AI turns every Clip and Call into clear, structured insights — helping retail teams understand issues faster, clean up tickets automatically, and keep support running smoothly at scale.
Understand every issue instantly
SnapCall’s AI analyzes every Clip and Call to extract product details, issues, and next steps — giving agents immediate clarity.
Summaries without the rewatch
Transcripts and concise summaries highlight the key moments so agents stay focused on action, not review.
Clean, structured data in your CRM
Insights are pushed directly into your CRM, keeping tickets organized and ready to resolve.