Manufacturing

Visual support for smoother operations

Simplify troubleshooting, quality checks, and maintenance with visual tools and AI insights.

Visual AI Agent

Machine Assembly Irregularity

Video · 5sec

We received your video.

A production issue has been detected on the machine. ⚙️

Visual AI Agent

Machine Assembly Irregularity

Video · 5sec

We received your video.

A production issue has been detected on the machine. ⚙️

Visual AI Agent

Machine Assembly Irregularity

Video · 5sec

We received your video.

A production issue has been detected on the machine. ⚙️

Build better manufacturing operations
Build better manufacturing operations
Build better manufacturing operations

Better support, proven by the numbers.

Solve issues faster

Operators show problems instantly instead of describing them. Technicians get immediate context, reducing downtime and speeding up root-cause analysis.

Reduce costly production errors & returns

Verify defects, guide fixes, and validate product quality visually. Teams avoid miscommunication, prevent rework, and ensure products meet standards before shipping.

Smarter data for manufacturing teams

AI extracts key details from each Clip or Call and updates your ERP, MES, or QMS automatically, keeping logs structured, audits compliant, and operations traceable.

Key metrics that matter
Key metrics that matter
Key metrics that matter

Better support, proven by the numbers.

0%
Faster ticket resolution

Faster case closure.

0%
Faster ticket resolution

Faster case closure.

0%
Faster ticket resolution

Faster case closure.

0%
More tickets handled

More cases solved.

0%
More tickets handled

More cases solved.

0%
More tickets handled

More cases solved.

0%
Shorter customer wait time

Shorter waits.

0%
Shorter customer wait time

Shorter waits.

0%
Shorter customer wait time

Shorter waits.

Manufacturing success in action
Manufacturing success in action
Manufacturing success in action

See how manufacturing brands use SnapCall to speed up resolution and elevate customer care.

Boost product issue resolution with async video
Boost product issue resolution with async video
Boost product issue resolution with async video

Let customers show exactly what’s wrong with a product through a quick video. Your agents get instant visual context, resolve issues faster, and cut unnecessary returns.

Young woman in yellow raincoat holding coffee and phone.
Young woman in yellow raincoat holding coffee and phone.
Young woman in yellow raincoat holding coffee and phone.
Man sitting on sofa using smartphone
Man sitting on sofa using smartphone
Man sitting on sofa using smartphone
Guide customers live with face-to-face support
Guide customers live with face-to-face support
Guide customers live with face-to-face support

Add real-time video calls directly inside your support tools to diagnose issues on the spot, walk shoppers through fixes, and deliver premium in-store-level assistance remotely.

a blurry image of a multicolored background
a blurry image of a multicolored background
a blurry image of a multicolored background

AI Capabilities

Smarter support, powered by AI

SnapCall’s AI turns every Clip and Call into clear, structured insights — helping retail teams understand issues faster, clean up tickets automatically, and keep support running smoothly at scale.

Understand every issue instantly

SnapCall’s AI analyzes every Clip and Call to extract product details, issues, and next steps — giving agents immediate clarity.

Summaries without the rewatch

Transcripts and concise summaries highlight the key moments so agents stay focused on action, not review.

Clean, structured data in your CRM

Insights are pushed directly into your CRM, keeping tickets organized and ready to resolve.

AI Powered video solution

Faster resolutions start here.

No installs

Works with your CRM

AI Powered video solution

Faster resolutions start here.

No installs

Works with your CRM

AI Powered video solution

Faster resolutions start here.

No installs

Works with your CRM