food-delivery
Let customers share photos or videos instantly to verify orders, confirm incidents, and speed up resolution across delivery workflows.
Better support, proven by the numbers.
Solve issues faster on deliveries
Couriers show the situation instantly, missing items, damaged packaging, wrong address, or blocked access. Support teams get immediate context and resolve cases in seconds, not minutes.
Reduce refunds & redeliveries
Visually confirm order accuracy, food condition, and delivery problems. Teams prevent unnecessary redeliveries, validate real issues quickly, and reduce compensation costs.
Smarter data for delivery operations
AI extracts key details from every Clip or Call and updates your support systems automatically, keeping tickets clean, reducing manual work, and improving decision-making across teams.
Better support, proven by the numbers.
See how food delivery brands use SnapCall to speed up resolution and elevate customer care.
Let customers show exactly what’s wrong with a product through a quick video. Your agents get instant visual context, resolve issues faster, and cut unnecessary returns.
Add real-time video calls directly inside your support tools to diagnose issues on the spot, walk shoppers through fixes, and deliver premium in-store-level assistance remotely.
AI Capabilities
Smarter support, powered by AI
SnapCall’s AI turns every Clip and Call into clear, structured insights — helping retail teams understand issues faster, clean up tickets automatically, and keep support running smoothly at scale.
Understand every issue instantly
SnapCall’s AI analyzes every Clip and Call to extract product details, issues, and next steps — giving agents immediate clarity.
Summaries without the rewatch
Transcripts and concise summaries highlight the key moments so agents stay focused on action, not review.
Clean, structured data in your CRM
Insights are pushed directly into your CRM, keeping tickets organized and ready to resolve.