Classified platform
Authenticate claims and validate listings with video and AI to prevent fraud and speed up decisions.
Better support, proven by the numbers.
Solve buyer & seller issues faster
Users can instantly show the product, its condition, packaging, defects, or delivery issues. Your support team sees the truth in seconds, no long explanations, no ambiguity.
Reduce fraud, disputes & costly refunds
Visually verify product condition, shipping proof, damages, or missing items before approving any resolution. This prevents fraudulent claims, reduces back-and-forth, and lowers compensation costs.
Smarter data for marketplace teams
AI extracts key details from every Clip or Call, product state, evidence, context, conversation points, and syncs them into your internal systems. More accurate decisions, stronger protection, and cleaner case histories.
Better support, proven by the numbers.
See how retail brands use SnapCall to speed up resolution and elevate customer care.
Let customers show exactly what’s wrong with a product through a quick video. Your agents get instant visual context, resolve issues faster, and cut unnecessary returns.
Add real-time video calls directly inside your support tools to diagnose issues on the spot, walk shoppers through fixes, and deliver premium in-store-level assistance remotely.
AI Capabilities
Smarter support, powered by AI
SnapCall’s AI turns every Clip and Call into clear, structured insights — helping retail teams understand issues faster, clean up tickets automatically, and keep support running smoothly at scale.
Understand every issue instantly
SnapCall’s AI analyzes every Clip and Call to extract product details, issues, and next steps — giving agents immediate clarity.
Summaries without the rewatch
Transcripts and concise summaries highlight the key moments so agents stay focused on action, not review.
Clean, structured data in your CRM
Insights are pushed directly into your CRM, keeping tickets organized and ready to resolve.