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Visual AI Agent

Visual AI Agent

Visual AI Agent

Automatically analyze customer visuals and trigger actions in your support tools.

Helping 500+ companies contextualize and solve their customer issues.

How to start

Set up in minutes

Set up in minutes

Create a workflow tailored to your operations.

Create a workflow tailored to your operations.

Define Your Use Case

Define Your Use Case

Identify the scenario, inputs, and expected outcomes.

Identify the scenario, inputs, and expected outcomes.

Configure AI Skills

Configure AI Skills

Set up visual analysis, extraction, and decision rules.

Set up visual analysis, extraction, and decision rules.

Structure CRM Data

Structure CRM Data

Map outputs to fields, tickets, and workflows.

Map outputs to fields, tickets, and workflows.

Trigger Actions

Trigger Actions

Automate what happens once insights are generated.

Automate what happens once insights are generated.

5 Steps

Automate Support Workflow with Visual Intelligence

Capture what matters, analyze it with AI, and trigger the right actions instantly. No manual processing, just results.

1

Capture

Define Inputs

Collect visual input from every touchpoint.

Attachments from tickets and forms

Smart capture interface

Live calls with instant snapshots

Triage

Control Routing

Structure and route inputs with precision.

Organize your workflow steps

Automatically sort incoming media

Filter noise with moderation and fraud detection

2

3

Analyse

Apply Intelligence

Use AI Skills to understand what’s in every media.

Extract key information

Run custom AI prompts

Adapt analysis to your use cases

Act

Automate Actions

Trigger actions directly in your tools.

Fill CRM fields automatically

Launch workflows and triggers

Detect incomplete or missing media

4

5

Resolve

Smart Resolution

Close tickets automatically or escalate when needed.

Automatically resolve tickets end-to-end

Route complex cases to human review

Escalate to live calls when needed

The metrics behind Visual AI Agents
The metrics behind Visual AI Agents
The metrics behind Visual AI Agents

Track how capture, analysis, and automation improve every step of your support process.

0%
Untapped visual data

Nearly a quarter of support tickets include attachments that are never analyzed, leaving critical information unused.

0%
Untapped visual data

Nearly a quarter of support tickets include attachments that are never analyzed, leaving critical information unused.

0%
Visual Resolution Rate

A new standard KPI. The percentage of visual tickets resolved automatically without human intervention, powered by our Visual AI Agents.

0%
Visual Resolution Rate

A new standard KPI. The percentage of visual tickets resolved automatically without human intervention, powered by our Visual AI Agents.

0%
AI adoption in support stacks

Most companies are integrating AI into their CRM, but very few leverage visual AI to drive automation.

0%
AI adoption in support stacks

Most companies are integrating AI into their CRM, but very few leverage visual AI to drive automation.

0%
AI adoption in support stacks

Most companies are integrating AI into their CRM, but very few leverage visual AI to drive automation.

Enterprise-Grade Security

SnapCall protects every visual interaction with strict access controls, reliable infrastructure, and modern compliance standards—so support teams can operate with confidence.

Certified security standards

SnapCall complies with SOC 2 and HIPAA standards, providing a trusted foundation for secure, compliant customer interactions.

GDPR compliant

Customer data is processed and stored according to European privacy regulations.

Secure data handling

Visual content and extracted information follow rigorous protection practices across the entire workflow.

Enterprise-Grade Security

SnapCall protects every visual interaction with strict access controls, reliable infrastructure, and modern compliance standards—so support teams can operate with confidence.

Certified security standards

SnapCall complies with SOC 2 and HIPAA standards, providing a trusted foundation for secure, compliant customer interactions.

GDPR compliant

Customer data is processed and stored according to European privacy regulations.

Secure data handling

Visual content and extracted information follow rigorous protection practices across the entire workflow.

Enterprise-Grade Security

SnapCall protects every visual interaction with strict access controls, reliable infrastructure, and modern compliance standards—so support teams can operate with confidence.

Certified security standards

SnapCall complies with SOC 2 and HIPAA standards, providing a trusted foundation for secure, compliant customer interactions.

GDPR compliant

Customer data is processed and stored according to European privacy regulations.

Secure data handling

Visual content and extracted information follow rigorous protection practices across the entire workflow.

AI Powered video solution

Faster resolutions start here.

No installs

Works with your CRM

AI Powered video solution

Faster resolutions start here.

No installs

Works with your CRM

AI Powered video solution

Faster resolutions start here.

No installs

Works with your CRM